Return Policy _Service_Help_System_Discount Coach Bag Shop

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Return Policy (coach / 2008-10-25)

Return Policy

We will exchange or refund your purchase within 30 days of the original shipment date. Products must be unworn and in the same condition in which you received them.

To obtain a return authorisation, please contact us.

Please note,All returns and cancellations are subject to a 12% restocking fee , unless the item(s) is faulty (defective materials and/or workmanship) or not as per your order.

if you want to return for an exchange ,you have yo pay for double shipping fee(shipped from you to me ,and me to you there) ,after we receive your returned items ,we will contact with you and reship the item to you ASAP.

Where the item(s) is faulty or not as per ordered, we will provide a replacement/repair at no cost to the customer.

Please note, that because sheepskin and leather are natural products, small marks cannot be considered a manufacturing fault. Such marks will not affect the performance of the handbags or shoes.

The most importance : Plz contact us for the return address befor you sent back the package,and you must info us the tracking number and tracking link in time ,if there is no return tracking number, we will not give refund or replace.

Tracking

When we ship out your items,we will post the tracking number on our store ,you can find it at " Order Inquiry" . Plz remember your order number and tracking numbers, which are very important.

We are always ship via EMS, the EMS tracking links is : http://www.ems.com.cn/english-main.jsp

For USA customers, you can contact with USPS, the tracking links is : http://www.usps.com/shipping/trackandconfirm.htm?from=home_header&page=trackandconfirm

For other countrys Customers, you can contact the local post office, the tracking links are : http://www.ems.com.cn/jsp/track/ttq/e-cha-xun-lian-jie.html

If there is No shipping information on the tracking links after 3days when order shiped, pls contact us in time, our service e-mail is :coachcustomservice@gmail.com

Our address: litchi garden licheng direct,putian,Fujian,China(This address not for return or exchange, does so at your own risk)

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Comment on this product(6items)

Author：Anonymous user Time：2010-02-16 07:23:01

i really want to place an order,however .i need a contact you by phone....

Administratorsorry.do not accept phone order.
please just choose your need goods to cart
then check out
you will find paymen method
thanks
Author：reneewoods80 Time：2010-02-12 10:26:22

I wanted to place an order with the 2 handbags how do i get the free scarf or sunglasses. please message me back..

Administratorplease give me info whcih sunglasses you need for gift
thanks
Author：Anonymous user Time：2010-02-04 22:53:56

i really want to place an order,however i need the dimensions of the bag.how can i contact you by phone....

Administratorplease send the handbags number to our email
thank u for your supports
Author：Anonymous user Time：2010-02-04 20:49:40

Is this site overseas(not in the US)? i would love to order but very concerned that this is fraud, and if your not in the us you can take my money and never deliver the merchandise.

AdministratorDear friend
thank u for your info,it is trust business.we guarantee when we confirm money,we will ship out within 12 hours
do not worry
thanks
Author：ldflani1 Time：2010-01-29 04:26:11

i want to place an order but notice there is no phone number to call

Administratorplease choose your need goods to carts.then check out.you will find the payment method
we do not accept phone order
thanks

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